Power Of Systems

A short exposition on the Power of systems for Business owners

The primary concern in any new business is to stay afloat. For that, they need to get the next order and fulfill the existing ones. The people who work to fulfill their existing orders usually are deeply connected with the technology and delivery sides, and hence can work in highly optimized fashion.

As businesses expand, the core talent in the business gets torn between business acquisition (getting new orders) and delivery of existing orders. This happens because new people do not have the same maturity about the techniques and practices. Often simple tasks like back-office activities, administration, support services, banking affairs and of course collections become show-stoppers. The chief promoters often find themselves doing mundane tasks which could easily have been done by others but somehow at that point, there's nobody to do them.

This is where the Power of Systems helps. Systems leverage standardized practices and procedures to ensure that most of the known risks and options are correctly "managed without thinking". This is achieved simply by having defined methods of working. As organizations grow, these systems will provide scalability in operations, thereby freeing up the management time for vital business development decisions. Systems should never be over-designed; they just need to evolve one-step-ahead of the requirements in order to be useful when the business requirements scale up, and for that we are ready to hand-hold entrepreneurs and leadership level managers on their way to success.

In this short program (guest lecture + QA format), we share the need, simplicity and beauty of having systems - and how they can be useful in stabilizing daily routine work. , We also talk about effective delegation. We also segregate the different management levels in functional terms for deciding effective delegation chains. The entire program works like a mirror in which participants see their own systems and ways to improve them.

Audience: Principal Decision Makers and members of first line of management.