Power Of Systems
A short exposition on the Power of systems for Business owners
The primary concern in any new business is to stay afloat. For that, they need to get the
next order and fulfill the existing ones. The people who work to fulfill their existing orders
usually are deeply connected with the technology and delivery sides, and hence can work in
highly optimized fashion.
As businesses expand, the core talent in the business gets torn between business
acquisition (getting new orders) and delivery of existing orders. This happens because new
people do not have the same maturity about the techniques and practices. Often simple
tasks like back-office activities, administration, support services, banking affairs and of
course collections become show-stoppers. The chief promoters often find themselves doing
mundane tasks which could easily have been done by others but somehow at that point,
there's nobody to do them.
This is where the Power of Systems helps. Systems leverage standardized practices and
procedures to ensure that most of the known risks and options are correctly "managed
without thinking". This is achieved simply by having defined methods of working. As
organizations grow, these systems will provide scalability in operations, thereby freeing up
the management time for vital business development decisions. Systems should never be
over-designed; they just need to evolve one-step-ahead of the requirements in order to be
useful when the business requirements scale up, and for that we are ready to hand-hold
entrepreneurs and leadership level managers on their way to success.
In this short program (guest lecture + QA format), we share the need, simplicity and beauty
of having systems - and how they can be useful in stabilizing daily routine work. , We also
talk about effective delegation. We also segregate the different management levels in
functional terms for deciding effective delegation chains. The entire program works like a
mirror in which participants see their own systems and ways to improve them.
Audience: Principal Decision Makers and members of first line of management.